Monday, July 25, 2011

Business Visit #8-Microsoft

We were able to have a short visit with an executive within Microsoft. We received a brief presentation and overview of the Microsoft European operations. Many of Microsoft’s products and services are also supported in Ireland for distribution within Europe. Microsoft has been one of the leading and preferred employers with both Ireland and Europe over the past several years. It was interesting to learn that both employees from Accenture and Serco are also colocated with Microsoft employees in the same offices.

Since 1985 Microsoft has been operating in Ireland and currently includes three separate divisions (Microsoft EMEA Operations Center (EOC), Microsoft European Development Center (EDC) and Microsoft Sales, Marketing & Services Group (SMSG) supporting Microsoft business across Europe, Middle East and Africa. Microsoft has been expanding throughout Ireland for example in Sandyford, Co. Dublin where there are over 1000 full time staff and 400 full time contractors, Grange Castle Business Park, Co. 


Microsoft Ireland has been extremely successful in many facets. The company has been called one of the best places to work and has been noted for its commitment to responsible leadership in the area of social responsibility.

Microsoft Ireland has three main divisions.

Microsoft EMEA Operations Center (EOC)-Customer Support and Sales for over 85 countries serving Europe, Middle East and Africa. Their services include: manufacturing,finance, supply chain management, billing and partner management for all of Microsoft’s vast offerings of products and services.

Microsoft European Development Center (EDC) - Engineering. The EDC is responsible for software development throughout the software development lifecycle (SDLC).  From operating systems to products like Office and Xbox games, this group helps modify the different language requirements in modification of the software and support materials.

Microsoft Ireland (Sales, Marketing, and Services Group)-  Is responsible for sales and marketing for their partners and customers.

Source: Microsoft-Microsoft in Ireland 2011-August 9,2011